Business Analyst - Branch Automation - Banking

Company Name:-RANDSTAD INDIA PVT LTD

Job description:-

• Domain Knowledge (Branch Automation - Banking):
  
  
  
  Candidate should be well versed with following banking domain knowledge with focus on branch automation/transaction banking but not limited to:
  
  
  
  - End to end Branch operations knowledge with respect to Tellers/Sellers and Advisors in the branch including branch reporting.
  
  - Banking Transactions knowledge like cash deposit/withdrawal, fund transfers, bill payments, money exchange, card payments and card services, transaction reversals, account maintenance, joint account operations among others.
  
  - Knowledge about branch operations including cash vault and cash management functions
  
  - Knowledge about Safe Deposit Locker and operations associated with the same.
  
  - Knowledge about Branch Digitalization concepts like queue management system integration, mobile appointment booking, tablet/mobile based branch servicing is a plus though not mandatory
  
  - Banking Assets and Liabilities product knowledge including retail enrollment and KYC process, Account opening, Account maintenance, card maintenance, customer profile update among others
  
  - Collections and delinquency management including overdraft excesses/past due management, loan repayment, settlement among others.
  
  - Banking regulatory and reporting needs including KYC, FATCA among others
  
  - Should have knowledge about retail products like fixed deposits, personal finance, auto loan, credit cards
  
  - Retail Internet Banking knowledge is a must
  
  - Islamic Banking/corporate banking operations knowledge is a plus though not mandatory
  
  - Should have knowledge about customer experience or customer relationship management for retail clients
  
  - Should understand marketing campaign and offer management, Service Request and complaint capture from branches
  
  - The candidate should have experience in multiple retail banking solution and should have worked for at least 7 years in retail Banking having worked in Bank or Banking Domain in banking software vertical.

Apply here:-

Recruiter Name:HR

Contact Company:RANDSTAD INDIA PVT LTD

Reference Id:15557983