Customer Data Analyst Advisor- Consumer and Small Business

Company Name:-Dell International Services India Private Limited

Job description:-

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• Consumer and Small Business Targeting - Customer Data Analyst Advisor
  
  
  
  Location: Hyderabad/Bangalore
  
  
  
  
  
  Dell provides the technology that transforms the way we all work and live. But we are more than a technology company we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We cant wait for you to discover this for yourself as a Field Marketing Advisor on our Field Marketing team in Hyderabad/Bangalore.
  
  
  
  Assessing market trends, quantifying opportunities and developing marketing programs, Field Marketing at Dell is at the forefront of customer engagement. Responsible for a specific location, department or product, our teams drive marcom strategy from making budget recommendations to defining roadmaps and informing content themes. Interacting directly with customers and utilizing third-party customer data, they provide Dells product marketing and messaging team with game-changing feedback. At the highest level, they develop and drive marketing policies and activities, from market research through brand management and product development to pricing.
  
  
  
  
  
  Key Responsibilities:
  
  
  
  Works with business users to define and analyze problems. Maintains and manages systems key to the function that is supported
  
  Performs systems user support. May design and implement new functional systems. Considers the implications of business solutions to the current and future environment
  
  Devises or modifies procedures to solve problems considering resources, time and form of desired results Acts as subject-matter expert on business processes of assigned area
  
  Interfaces with business areas to provide solutions and tools to build and strengthen business processes.
  
  Works with customers to define business requirements while designing, developing and testing moderately complex knowledge capture processes and engineer elaborate workflows, search capabilities and measurement approaches. Understands organizational Knowledge
  
  Management framework and operates in and around it applying within the assigned group.. Collaborate with stakeholders and business users to identify Data collection and CDI enhancements and actively participate in the management of any related projects
  
  Review requirements, specifications and technical design documents and provide timely and meaningful feedback. Create detailed, comprehensive and well-structured test cases
  
  
  
  Essential Requirements:
  
  
  
  Build and maintain SQL queries for data analysis and data extraction
  
  5+ years of experience working with Databases 
  
  Experience with metadata, master data, reference data, and content & document management systems
  
  Experience in a data management/quality analytic function, operating data quality tools and creating data quality metrics and dashboards
  
  Willingness to learn new tools/languages. These include Tableau, VBA, PowerBI, R, and SQL
  
  Generate routine and ad hoc reports, graphs, and presentations
  
  In collaboration with others, interpret data and develop recommendations based on findings
  
  
  
  
  
  Desirable Requirements:
  
  
  
  Understanding of external dependences such as Repair & Logistics
  
  Work closely with program managers in meeting their data needs and understanding the data requirements
  
  Gain an understanding of the Services business function and our key metrics
  
  Create and maintain Excel & Power BI based dashboards
  
  Automate existing dashboards, improve their efficiency and effectiveness

Recruiter Name:chandrakala Shashidhar

Contact Company:Dell International Services India Private Limited

Reference Id:R39410